1. Information We Collect
We collect information that you provide directly to us, such as when you contact us via email or through our contact forms. This may include your name, email address, and any other information you choose to provide.
We do not track you on this website. We do not use analytics, cookies, or any tracking technologies to monitor your browsing behavior, collect your personal data, or track your activities across our site or other websites.
2. How We Use Your Information
We use the information you provide directly to us to:
- Respond to your comments, questions, and requests
- Send you technical notices, updates, and support messages (if you've provided contact information)
Since we do not track or collect data about your browsing behavior, we do not use your information for analytics, advertising, or any other tracking purposes.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- To comply with applicable laws and regulations
- To respond to lawful requests and legal process
- To protect our rights and property
- In an emergency to protect public safety
4. Cookies and Tracking Technologies
We do not use cookies or any tracking technologies on this website. We do not place tracking cookies, analytics scripts, or any other tracking mechanisms on your device. You can browse our website without any tracking concerns.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
Since we do not track or collect browsing data, there is no tracking data to retain. Any personal information you provide directly to us (such as through contact forms) will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@willfrost.co.za