1. Information We Collect
We collect information that you provide directly to us, such as when you contact us via email or through our contact forms. This may include your name, email address, and any other information you choose to provide.
We also automatically collect certain information when you visit our website, including:
- Log data (IP address, browser type, pages visited, time spent on pages)
- Device information (device type, operating system)
- Usage data (how you interact with our website)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our website
- Respond to your comments, questions, and requests
- Send you technical notices, updates, and support messages
- Monitor and analyze trends, usage, and activities in connection with our website
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- To comply with applicable laws and regulations
- To respond to lawful requests and legal process
- To protect our rights and property
- In an emergency to protect public safety
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@willfrost.co.za